![]() Your customers spend their time on Telegram. 1-Click purchases make their lives so much easier.Īpply the same philosophy to your business. ![]() Why do you think Amazon is phenomenally successful? They’re all about reducing customer effort. A lot of them are absolutely obsessed with the app. Saying that users are more comfortable with Telegram is an understatement. Why force your customers to make the effort of visiting your website and browsing your offerings? It allows you to display your offerings, nurture your leads, and answer all the last minute questions that may pop up in your prospects’ minds. Whether you’re an e-commerce store, an insurance agency, or anything in the middle, a Telegram chatbot can help you drive sales and collect payments! It will help them focus on higher level work, on solving complex problems rather than getting bogged down with mundane, repetitive queries. Rather, automation will help them perform their jobs in a better manner. Your agents won’t need to worry about automation taking over their jobs. Now your agents will only have to handle complicated customer queries that call for personal attention. Your Telegram chatbot can take care of all these repetitive customer service requests, without the slightest delay. And by the 10th time, you’re fighting a losing battle with the part of you that wants to leave your desk and go live as a hermit.įortunately, it doesn’t need to come to this. By the 7th request you’re screaming internally. You’d probably be frustrated beyond belief by the time you’re done answering it the 4th time. What would feel like after answering the same question for 17 different customers in a single day? Imagine being a customer support agent and being subjected to the torture of answering every single one of these queries. It would take too much of your agents’ time and energy for them to handle every single request manually.Ībout 80% of the queries that come in are repetitive. As your business grows, the number of customer queries coming in increase exponentially.
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